Effective date: 08/08/2025

Contact for privacy: privacy@geniland.com

Territory: U.S. customers only

1) Information we collect

• You provide: name, email, messages, and (for direct orders) shipping info.
• From marketplaces: order details we receive from Amazon to support your order (e.g., order ID, product, ship-to city/state/ZIP), per Amazon policies.
• Device/security data: IP address and basic logs for security and fraud prevention.

2) How we use information

• To reply to messages and support orders/warranty.
• To improve products and site reliability.
• To prevent fraud/security issues.
• To comply with law.

3) Sharing

We do not sell personal information. We share only with:

• Service providers (hosting, email, payment/fulfillment) under contract,
• Marketplaces (e.g., Amazon) as required to support your order,
• Law enforcement or regulators if legally required.

4) Cookies (no analytics for now)

• We use essential cookies only for core site functions (security, session, load balancing).
• We do not use analytics, advertising, or social-tracking cookies at this time.
• If we add analytics later, we will update this policy and display a cookie banner with choices.

5) Data retention

We keep information only as long as needed for support, legal, and security reasons, then delete or de-identify it.

6) Your rights

• Email privacy@geniland.com to access, correct, or delete your information, or ask questions.
• California (CCPA/CPRA): You may request to know, access, or delete categories of personal information we collect.
• EU/UK (GDPR): If you contact us from the EU/UK, you may request access, correction, deletion, or object to processing.
• We will verify your identity before fulfilling requests.

7) Children

The site and products are for people 13+. We do not knowingly collect data from children under 13.

8) Security

We use reasonable technical and organizational measures to protect data, but no system is 100% secure.

9) Changes

We may update this policy; the “Effective date” will change when we do.

10) Contact

Questions or requests: privacy@geniland.com